Order tracking

Where is my delivery?

Real-time tracking is available in the UDelivery app. For any question about an order, our team is here.

Track in real time

01
Open the UDelivery app
Real-time tracking of your delivery happens right in the app, thanks to the driver’s geolocation.
02
Select your order
Find your current order in your account and follow every step: pickup, ride, handover.
03
Need help?
A question about a delivery? Send us your order number: our customer service will reply quickly.

Ordered a meal on UFood (new tab)? Delivery is handled by UDelivery: your order number lets us help you.

This form sends your request to our customer service — it doesn’t show an automatic status.

Order number

Full name

Phone (optional)

Country (optional)

Your question

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Urgent? See our contact details.